Are you a business owner, coach, or startup founder looking for a customer support specialist who actually moves the needle? I’m Mercy a driven and highly adaptable support professional with hands-on experience in healthcare, hospitality, and remote tech teams. I help businesses deliver remarkable support experiences that build trust, loyalty, and retention. From managing front desk operations at a busy hotel, coordinating immunization outreach in local communities, to leading teams as a remote squad leader I bring a rare mix of human warmth, tech efficiency, and customer-first thinking to every interaction. ✅ I keep your customers satisfied. ✅ I take pressure off your operations. ✅ I make your brand look good every single day. My specialty? Showing up with empathy, clarity, and excellence whether on live chat, email, or phone and making every customer feel heard and valued. If you're serious about scaling your impact while keeping your customer experience personal and professional I'm exactly who you need on your team.