Payments & Earnings

Managing Taxes

Submit your tax information starting December 1 to remain eligible for payouts. Forms are due by December 31, with tax documents available for download by January 31.

Important Notice: Tax Form Deadlines

Tax submission opens on December 1 and must be completed by December 31 to avoid payout suspension.

Tax Dashboard

1. Tax Form Submission

Submitting your tax information is a straightforward process:

U.S. Freelancers (W-9):

  • What You Need: Legal Name, Address (Street, City, State, ZIP Code), and SSN or EIN.
  • Purpose: Used for generating the 1099-NEC form to report earnings over $600.

Non-U.S. Freelancers (W-8BEN or W-8BEN-E):

  • What You Need: Legal Name, Country of Citizenship, Address, and FTIN or U.S. TIN (if applicable).
  • Purpose: To certify non-U.S. residency and claim tax treaty benefits.

Certification:

  • A checkbox must be checked to confirm:
    • “I certify that the information provided is accurate and matches my tax records.”

Submission Confirmation:

  • A success notification will appear after submission:
    • "Success! Your tax information has been submitted. Thank you for completing this step."

2. Tax Form Availability

Once tax documents are ready (e.g., 1099-NEC or W-8BEN):

  • Notification: Users will see a dashboard banner:
    • “Your tax form for [Year] is ready for download.”
  • Download Options: Files will be available in PDF format under the “Tax Documents” section.

3. Tax Form Submission Deadlines

  • December 1: Submission window opens.
  • December 15: Mid-month reminder email and dashboard notification sent.
  • December 28: Final warning for non-compliance.
  • December 31: Deadline for submission.
  • January 1: Payout suspension for non-compliance.

Accessing Tax Documents

Tax Form Download

  • Available by January 31 for the previous year’s earnings.
  • Accessible via the Tax Documents section in your dashboard.

Transaction History:

  • Tax-related transaction details can be reviewed in the Transaction Summary, including withheld taxes (if applicable).
Frequently Asked Questions
What happens if I don’t submit my tax form by the deadline?

Your payouts will be suspended until the form is submitted.

When will I receive my tax documents?

Tax forms will be available for download by January 31.

What forms do I need to submit?
  • U.S. Freelancers: W-9 form.
  • Non-U.S. Freelancers: W-8BEN (individuals) or W-8BEN-E (businesses).
Can I update my tax information?

Yes, you can update your tax details anytime in the Tax Dashboard.

How do I download my tax forms?

Tax forms will be available in the Tax Documents section of your dashboard. Simply click the "Download Tax Form" button.