Communication & Collaboration

Video Calls

Learn how to set up and conduct video calls using Loxala’s built-in communication tools. This guide will provide you with tips on preparing for calls, handling technical settings, and using video calls to foster stronger relationships with your clients.

Booking Meetings on Loxala

  1. Meeting Booking Process
    • Auto-filled Details: When an employer books a meeting, their name, job title, and profile picture are automatically displayed, giving freelancers essential context for the call.
    • Meeting Title: Generated automatically based on content (e.g., "Scheduled Meeting with [Employer's Name]").
    • Employer Profile Overview: Displays profile photo, name, job title, verification icons, ratings, and company logos, providing a well-rounded view of the employer.
  2. Availability and Scheduling
    • Calendar Integration: The system checks the freelancer’s availability before confirming the booking, ensuring no schedule conflicts.
    • Real-Time Notifications: Freelancers receive instant notifications when a meeting is booked, with details such as employer name, job title, and meeting time.

Calendar Management and Reminders

  1. Calendar Overview
    • Meeting Display: Shows each meeting with details like employer name, job title, and meeting title.
    • View Options: Allows users to toggle between daily, weekly, or monthly calendar views, with color-coded meeting types for easy reference.
  2. Meeting Details
    • Clicking on any meeting entry provides a full view of the details:
      • Employer Information: Displays employer’s name, job title, and a clickable profile link.
      • Meeting Link: A unique link, opens the video call at the scheduled time.
      • Rescheduling Options: Both parties can reschedule the meeting, with real-time updates and notifications sent to confirm changes.
  3. Automated Reminders
    • Email reminders are sent 24 hours and 1 hour before the meeting, ensuring that both freelancers and employers are prepared.

Meeting Access and Notifications

  1. Meeting Confirmation
    • Upon booking a meeting, both freelancers and clients receive a confirmation email with full details, including the meeting link and timing.
  2. Cancellation and Rescheduling Notifications
    • Cancellation: Sends an immediate email if a meeting is canceled, notifying the other party and detailing the next steps.
    • Rescheduling: When rescheduled, a confirmation email is sent with updated meeting details, ensuring both parties are aware of the changes.
  3. Weekly Summary
    • Weekly Overview Email: Sent to freelancers every Monday, summarizing all scheduled meetings for the week, complete with dates, times, and meeting links.
Frequently Asked Questions
How do I book a video call with a client?

Clients can book meetings directly through the messaging interface. Your profile will display available time slots based on your availability.

How will I know when a meeting is booked?

You’ll receive an immediate notification within Loxala and a confirmation email detailing the meeting date, time, and link.

Can I reschedule a meeting if needed?

Yes, both parties can reschedule. A notification is automatically sent, updating the meeting details and link.

How do I access the meeting on the scheduled day?

A unique link for each meeting will be accessible through the platform’s calendar and via email. Simply click the link to join.