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Trust is our priority, ensuring safety, transparency, and fairness so you can focus on the work.
How We Keep You Safe
Verified User Profiles
All users on Loxala go through thorough verification process, including ID and address checks, to ensure trust & prevent fraud.
Secure Payment System
Payments are processed securely through encrypted systems, held in escrow until both clients and freelancers are satisfied.
Dispute Resolution Support
A dedicated team helps resolve conflicts through a structured process, ensuring both parties are fairly represented.
End-to-End Communication Protection
Private conversations are encrypted, and sharing personal contact details is prohibited to ensure privacy.
Advanced Fraud Detection and Monitoring
Loxala uses advanced tools to detect suspicious behavior, protecting users from fraud by monitoring unusual activities.
Community Guidelines to Protect Everyone
Respectful Communication
We believe in professionalism. All users are expected to communicate respectfully and refrain from harassment or abusive behavior.
No Off-Platform Transactions
All payments and communication must remain on the platform. Off the platform payments or unauthorized contact may compromise your security and will not be protected by Loxala.
Report Suspicious Activity
We take any violation seriously. If you notice anything suspicious whether it’s a request for personal contact details or unusual behavior you can easily report it to our support team. We investigate every report promptly and take the necessary action to protect you.
A Safe Space for Freelancers and Clients Alike
We are committed to providing a safe and thriving community for both freelancers and clients. Our platform empowers you to work without worry, knowing that we have your back.
For Freelancers
You can work with confidence knowing your payments are guaranteed and held securely in escrow. No more chasing unpaid invoices focus on doing what you do best while Loxala ensures fair compensation.
For Clients
Our vetted pool of skilled freelancers has undergone identity verification, ensuring that you work with reliable and trustworthy professionals. Payments only get released once you’re fully satisfied, giving you full control over the quality of your projects.
Keeping Your Trust Through Transparency
We believe in being open about how we keep you safe. Here are some of the ways we demonstrate our transparency and commitment to trust:
Clear Privacy Policies
We clearly outline what information we collect, how we use it, and how we protect it. You have full control over your data.
No Hidden Fees
What you see is what you get. We are upfront about our fees so you can make informed decisions without worrying about unexpected charges.
Educational Resources
We provide ongoing resources, guides, and tips to help you stay informed about best practices in online safety. Your safety is a collaborative effort, and we're here to help you every step of the way.
Need Help?
We’re Here 24/7
Our support team is available around the clock to assist you. Whether you have questions about the platform or need help resolving an issue, our dedicated support agents are just a click away. Visit our Help Center to learn more or to contact our customer support team for immediate assistance.
We implement advanced security measures to protect your personal data & transactions. Loxala ensures encrypted communications, secure payment processing, and continuous monitoring to safeguard our users at all times.
Commitment to Fair Practices
We are dedicated to maintaining fair and transparent practices across all interactions. At Loxala, you can be confident that our policies prioritize fairness, equality, and respect for every user.
Professionalism and Trustworthiness
Loxala fosters a community built on professionalism and trust. We ensure that both freelancers and clients operate in an environment where reliability and mutual respect are at the forefront.
Choose from experienced freelancers in Netherlands and start your project today.